General Terms and Conditions
RxPowered Card is a prescription savings program. It is NOT an insurance program or plan. Rather, RxPowered Card provides individuals with access to discounts on prescription drugs at pharmacies that have agreed to participate in the program. The discounts can be up to 90% off a participating pharmacy’s retail price on prescriptions. The average savings with the program is 70% off the participating pharmacy’s retail price. You will pay the lower of the pharmacy’s retail price and the negotiated discounted price that the pharmacy has agreed to offer to RxPowered Card members. You are responsible for paying the entire cost of your prescription under the program after the discount is applied; RxPowered Card does not make any payments directly to participating pharmacies. To access the discounted pricing available under the program, simply show your membership card to the participating pharmacy when you give the pharmacy your prescription for filling. The pharmacy will submit a claim for your prescription to the program administrator and will tell you your cost for the prescription while you wait.
No Membership Fees, No Enrollment Fees
There are no membership fees, enrollment fees, or other periodic fees or charges to be a member of RxPowered Card.
No Limitations, Exclusions, or Waiting Periods
There are no limitations, waiting periods, exclusions, or exceptions regarding your use of the program. You may use RxPowered Card immediately at any participating pharmacy.
There are no limits on how many times you may use the program. You may use the program as little or as much as you like.
No Quality Guarantee of Services or Products from Participating Pharmacies
Neither RxPowered Card nor the program administrator guarantee the quality of the services or products you receive at participating pharmacies.
No Need to Renew
There is no need to renew your membership in the program.
How to Cancel Your Membership
You may cancel your membership in the program at any time. To cancel, you can simply stop using the card at any time.
How to File a Complaint
You may report a complaint by emailing us at email@example.com If your main dissatisfied with the resolution of your complaint, you can contact your state department of insurance for further assistance.
How to Ask a Question about RxPowered Card
You may make any inquiries of the program by emailing us at firstname.lastname@example.org
Report Fraud, Waste, & Abuse
If you suspect health care fraud, waste, or abuse (FWA) from a pharmacy, provider, or anyone else, report it to RxPowered right away. RxPowered investigates all reports of suspected FWA.
What is FWA?
Fraud: Healthcare fraud is when someone knowingly and intentionally creates a scheme or artifice to defraud a healthcare benefit program OR to obtain money and/or property of a healthcare benefit program through false pretenses, promises, or representations.
People who commit fraud know their acts are wrong.
Waste: Healthcare waste is when someone’s practices include the over-utilization or practices, procedures, or products and result in unnecessary costs to a healthcare benefit program. These practices are unintentionally wasteful and are really a misuse of resources.
Abuse: Healthcare abuse is when someone’s practices bring about payments for items or services that they are not legally entitled to, therefore resulting in unnecessary costs to a healthcare benefit program. The difference between abuse and fraud is that people who commit abuse do not know they have misrepresented facts to receive payments.
How to Report FWA
No matter how you report, you are not required to provide your name or any contact information, however, please include enough detail about the situation so RxPowered can investigate thoroughly.
To report suspected FWA directly to the Compliance Department, email email@example.com.